Privacy Policy

Last Updated: 10 March, 2025

1. Introduction

Welcome to Touba Air (“Company”, “we”, “our”, “us”). We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, toubaair.com (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information about you:

• Personal Information: Information that can identify you as an individual, such as your name, address, email address, phone number, date of birth, and payment details.

• Non-Personal Information: Information that does not identify you personally but provides us with data about your use of the Site, such as your browser type, operating system, and the pages you visit.

3. How We Collect Information

We collect information about you in various ways, including:

• Directly from You: When you provide it to us, such as when you make a booking, subscribe to our newsletter, or contact us with enquiries.

• Automatically: Through the use of cookies and similar technologies that track your usage of our Site.

4. Use of Your Information

We use the information we collect for the following purposes:

• To process and manage your bookings and reservations.
• To communicate with you regarding your bookings, enquiries, or other requests.
• To improve our services and the functionality of our Site.
• To comply with legal obligations and regulatory requirements.
  
  

5. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

• Service Providers: To third-party vendors who assist us in providing our services, such as payment processors and IT support.

• Legal Requirements: If required by law or in response to legal proceedings.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  
  

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or outdated information.
• Complain about a breach of the Australian Privacy Principles and how we have handled your personal information.
  
  

8. Cookies and Tracking Technologies

Our Site uses cookies to enhance your user experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@toubaair.com.